Since the model year 2009, HAIBIKE has offered a crash replacement for carbon frames in addition to its five year guarantee on all frames.
One canavail oneself of this service if an accident or fall cause the frame such damage that continued riding is prevented. In this event,
HAIBIKE guarantees a 50% discount on the same frame or one of equivalent value.
How to Proceed?
The procedure takes place via the HAIBIKE specialised dealer from who the frame was acquired. He/she will gladly inform you of the exact procedure.